On time in full (OTIF) is a very important Key performance indicator (KPI) for companies all over the world and is vital to ensuring that great customer service is achieved.
Unfortunately, the OTIF KPI is constantly under attack from a number of unforeseeable factors. These factors result in OTIF not being met and can create a Testing Backlog.
There are many ways to tackle a testing back log.
Feel free to contact us!